AI FUNDAMENTALS AND GENERATIVE AI

Artificial Intelligence Fundamentals

AI Literacy for the Workplace

Generative AI Fundamentals

Generative AI for Business Professionals

ChatGPT for Workplace Productivity

Microsoft Copilot for Workplace Productivity

Prompt Engineering Fundamentals

Advanced Prompt Engineering

Effective Prompting for Business

Large Language Models (LLMs) Fundamentals

Multimodal AI Fundamentals

AI for Research & Information Analysis

AI for Report Writing & Documentation

AI for Business Writing & Communication

AI for Presentations & Content Development

AI for Meetings, Minutes & Summarisation

AI for Document Analysis

AI for Knowledge Management

AI-Assisted Problem-Solving

Human–AI Collaboration

Responsible Use of Generative AI

AI Verification & Fact-Checking

AI Privacy, Security & Data Awareness

Practical Generative AI: From Prompt to Productivity

🔷 Prompt Engineering Fundamentals — 2 Days

🟠 OBJECTIVE
To equip participants with practical skills to design effective prompts, communicate clearly with generative AI tools and improve the accuracy, relevance and quality of AI-generated outputs.

🟣 TARGET AUDIENCE
Managers • Executives • Professionals • Administrators • HR Personnel • Marketing & Communications Teams • Business Users • Employees Using Generative AI Tools

🟢 MODULES

🔵 01 — Introduction to Generative AI & Prompt Engineering
🟠 02 — Understanding How AI Interprets Prompts
🟣 03 — Principles & Structure of Effective Prompts
🟢 04 — Context, Roles, Instructions & Output Formatting
🔴 05 — Prompting Techniques for Workplace Applications
🟡 06 — Iterative Prompting, Refinement & Troubleshooting
🔷 07 — Evaluating, Verifying & Improving AI-Generated Outputs
🟩 08 — Responsible, Secure & Practical Use of Prompt Engineering

🔷 AI Collaboration — 2 Days

🟠 OBJECTIVE
To equip participants with practical skills to work effectively with AI, combine human judgement and creativity with AI capabilities, improve productivity and make responsible workplace decisions.

🟣 TARGET AUDIENCE
Managers • Executives • Professionals • Team Leaders • Administrators • Business Users • Knowledge Workers • Employees Using AI Tools

🟢 MODULES

🔵 01 — Understanding Human–AI Collaboration
🟠 02 — Human Strengths vs AI Capabilities
🟣 03 — Designing Effective Human–AI Workflows
🟢 04 — AI-Assisted Productivity & Problem-Solving
🔴 05 — Human Judgement, Critical Thinking & Decision-Making with AI
🟡 06 — Communication, Creativity & Collaboration with AI Tools
🔷 07 — Verification, Human Oversight & Managing AI Risks
🟩 08 — Building Responsible & Effective Human–AI Workplace Practices

🔷 AI for Presentations & Content Development — 2 Days

🟠 OBJECTIVE
To equip participants with practical skills to use AI tools to plan, develop and enhance professional presentations and business content while maintaining accuracy, creativity and human judgement.

🟣 TARGET AUDIENCE
Managers • Executives • Professionals • Trainers • Marketing & Communications Teams • HR Personnel • Business Users • Content Developers

🟢 MODULES

🔵 01 — Generative AI for Presentations & Content Development
🟠 02 — Prompting AI for Ideas, Research & Content Planning
🟣 03 — Developing Presentation Structure & Storyline with AI
🟢 04 — Creating Slides, Visuals & Presentation Content with AI
🔴 05 — AI-Assisted Business Writing & Content Creation
🟡 06 — Improving, Rewriting & Adapting Content for Different Audiences
🔷 07 — Verifying Accuracy, Quality & AI-Generated Content
🟩 08 — Building Professional Presentations & Content with Human–AI Collaboration

🔷 AI Verification & Fact-Checking — 2 Days

🟠 OBJECTIVE
To equip participants with practical skills to evaluate, verify and validate AI-generated information, identify unreliable content and apply systematic fact-checking techniques before using AI outputs in professional work.

🟣 TARGET AUDIENCE
Managers • Executives • Professionals • Researchers • Trainers • Communications Teams • Administrators • Business Users • Employees Using Generative AI

🟢 MODULES

🔵 01 — Understanding AI-Generated Information & Its Limitations
🟠 02 — Recognising AI Hallucinations, Errors & Misleading Content
🟣 03 — Evaluating Sources, Evidence & Information Credibility
🟢 04 — Practical Fact-Checking & Verification Techniques
🔴 05 — Cross-Checking AI Outputs Using Reliable Sources
🟡 06 — Identifying Bias, Manipulation & AI-Generated Misinformation
🔷 07 — Verification of Data, References, Images & Digital Content
🟩 08 — Building Responsible Human Oversight & AI Verification Practices

🔷 AI for Knowledge Management — 2 Days

🟠 OBJECTIVE
To equip participants with practical skills to use AI to capture, organise, retrieve, analyse and share organisational knowledge, improving information accessibility, collaboration and workplace decision-making.

🟣 TARGET AUDIENCE
Managers • Executives • Knowledge Management Professionals • HR Personnel • Administrators • Project Teams • Business Users • Professionals Using AI Tools

🟢 MODULES

🔵 01 — Fundamentals of AI & Knowledge Management
🟠 02 — Identifying, Capturing & Organising Organisational Knowledge
🟣 03 — AI-Assisted Information Search, Retrieval & Summarisation
🟢 04 — Managing Documents & Organisational Knowledge with AI
🔴 05 — Building AI-Enabled Knowledge Repositories & Workflows
🟡 06 — Knowledge Sharing, Collaboration & Organisational Learning
🔷 07 — Knowledge Accuracy, Verification, Security & Governance
🟩 08 — Developing an AI-Enabled Knowledge Management Practice

🔷 Microsoft Copilot for Workplace Productivity — 2 Days

🟠 OBJECTIVE
To equip participants with practical skills to use Microsoft Copilot to improve workplace productivity, communication, document preparation, data analysis, meetings and everyday business tasks.

🟣 TARGET AUDIENCE
Managers • Executives • Professionals • Administrators • HR Personnel • Finance Teams • Sales & Marketing Teams • Microsoft 365 Users

🟢 MODULES

🔵 01 — Introduction to Microsoft Copilot & Generative AI
🟠 02 — Effective Prompting & Working with Copilot
🟣 03 — Copilot in Word for Documents & Business Writing
🟢 04 — Copilot in Excel for Data Analysis & Business Insights
🔴 05 — Copilot in PowerPoint for Presentations & Visual Content
🟡 06 — Copilot in Outlook & Teams for Communication and Meetings
🔷 07 — Integrating Copilot into Everyday Workplace Workflows
🟩 08 — Responsible, Secure & Productive Use of Microsoft Copilot

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